Contact Us

Have questions or need assistance? We're here to help. Reach out to our team through any of the channels below.

Support

support@alienrise.ai

For general inquiries and support

Sales

sales@alienrise.ai

Reach out for partnership or pricing info

Phone

+1 (647) 608-6109

Monday to Friday, 9am - 5pm EST

Support Hours

Monday to Friday, 9am - 5pm EST

Available during business hours

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.

Do you give explicit consent to receive SMS messaging? (not required)

Customer Care: By providing a telephone number, clicking this button, and submitting the form, you are consenting to be contacted by SMS text message directly from Naman Smart Solutions (AlienRise) regarding customer service responses (e.g., "Hi Cody, thanks for reaching out to Naman Smart Solutions! We've received your request and will get back to you shortly. Reply STOP to unsubscribe, HELP for info. — Naman Smart Solutions (AlienRise)"). Message frequency varies based on your interaction with our services. Message & data rates may apply. We do not share, sell, or use your information for lead generation or affiliate marketing purposes. See our Privacy Policy and Terms of Service for more details.

Marketing: By providing a telephone number, clicking this button, and submitting the form, you are consenting to be contacted by SMS text message directly from Naman Smart Solutions (AlienRise) for marketing purposes, including review requests (e.g., "Hi John! Could you take a second to leave a review for Naman Smart Solutions? It only takes a few clicks, and it helps us out tremendously! Here's the link: https://alienrise.ai/r/_upQaq. Reply STOP to unsubscribe, HELP for info. — Naman Smart Solutions (AlienRise)"). All SMS communications are sent directly by Naman Smart Solutions (AlienRise) and pertain only to our services. We do not send third-party or affiliate promotional content. Message frequency varies based on your interaction with our services. Message & data rates may apply. We do not share, sell, or use your information for lead generation or affiliate marketing purposes. See our Privacy Policy and Terms of Service for more details.

Our SMS Communications

Information about our customer care and review request SMS services

About Our SMS Communications

Naman Smart Solutions (doing business as AlienRise) sends text messages directly to customers who have explicitly opted in through our online Contact Us form. We send text messages for two specific use cases:

  • Customer Care: We use SMS to confirm receipt of customer inquiries and keep customers informed about the status of their requests.
  • Marketing (includes review requests): After you use our services, we may send a follow-up SMS asking you to leave a review about your experience. We may send one or two friendly reminders if you do not respond.

Important: All SMS communications are sent directly by Naman Smart Solutions under our AlienRise brand and relate only to our own services. We do not send unrelated marketing or third-party promotional content, and we do not share or sell customer information for lead generation or affiliate marketing.

Message frequency varies based on customer interactions. Recipients can reply STOP at any time to unsubscribe or HELP for more information. For additional details, please review our Privacy Policy and Terms of Service.

Frequently Asked Questions

Quick answers to common questions about contacting us.

How quickly will I receive a response to my inquiry?

We aim to respond to all inquiries within 24 business hours. For urgent matters, we recommend contacting us directly by phone during business hours.

Do you offer technical support?

Yes, we provide technical support to all our customers. If you're experiencing issues with our platform, please include your account details in your message for faster assistance.